Terms for using Merclo

Last updated: June 8, 2026

Service

Merclo provides Shopify growth tooling, including audits, recommendations, approval queues, content and SEO improvements, connector diagnostics, and performance tracking. The service is built for store optimization and does not replace legal, tax, accounting, or financial advice.

Merchant responsibility

Merchants are responsible for their store, products, prices, policies, tax settings, payment settings, fulfillment, shipping, and legal compliance. Merclo blocks AI writes to sensitive operational areas and focuses on store growth work such as SEO, content, links, translations, and diagnostics.

Approvals and automation

Some Merclo plans may allow safe automated changes inside selected guardrails. Merchants remain responsible for reviewing proposed work, choosing automation settings, and monitoring applied changes.

Billing

Paid plans are billed through Shopify. Subscription details, trials, cancellations, and invoices are handled through Shopify's billing system and the merchant's Shopify admin.

Availability

We aim to keep Merclo reliable, but the service depends on Shopify, Google APIs, hosting providers, and merchant-granted permissions. Features may be unavailable when third-party APIs, tokens, permissions, or connected accounts fail.

Contact

Questions about these terms can be sent to support@merclo.ai.